Privacy Policy

1. Introduction

Welcome to Relvo ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

2. Information We Collect

Account Information: When you create an account, we collect your name, email address, and password.

Project Data: Files, images, links, and feedback you upload or share through the Service.

Client Interactions: Comments, approvals, and feedback from clients who use your review links.

Usage Data: Information about how you interact with the Service, including IP address, browser type, and pages visited.

Payment Information: Billing details processed securely through our payment provider. We do not store credit card numbers.

3. How We Use Your Information

We use your information to:

Provide, maintain, and improve the Service
Process transactions and send related information
Send notifications about your projects and feedback
Respond to your comments and support requests
Detect and prevent fraud or abuse
Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third parties who help us operate the Service (hosting, payments, analytics)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, secure data centers, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time. We will retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct inaccurate personal information
Delete your personal information
Object to or restrict processing of your information
Data portability

8. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings.

9. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@therelvo.online